Effective Date: January 12, 2026

Enforcement Prep (“we,” “our,” “us”) is committed to protecting your privacy and providing a professional, transparent, and ethical educational platform. By accessing or using our website, courses, or services, you agree to the terms outlined below.

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1. Information We Collect

We collect personal information you voluntarily provide, including but not limited to your name, email address, contact details, account credentials, and purchase information. Payments are processed securely through third-party providers such as PayPal, e-transfer, or other approved payment gateways. Enforcement Prep does not store full payment card or banking details.

We may also collect limited technical information such as IP address, browser type, device information, access timestamps, login activity, and usage data to improve website functionality, security, analytics, dispute resolution, and user experience.

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2. Use of Information

Your information may be used to:

• Provide access to courses and services

• Process payments and verify transactions

• Communicate account or course updates

• Provide customer support

• Send marketing communications only where you have expressly opted in, in compliance with Canadian Anti-Spam Legislation (CASL). You may unsubscribe at any time.

We do not sell personal information. Information may be shared only with trusted service providers strictly for website functionality, course delivery, analytics, or payment processing.

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3. Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account. Sharing accounts, login credentials, or course content with others is strictly prohibited and may result in termination of access without refund.

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4. Digital Content & Refund Policy

Enforcement Prep provides digital educational products delivered online.

Refund Eligibility

• A refund may be requested only if the course has NOT been accessed, started, streamed, downloaded, or otherwise viewed.

• Once course access has been granted or any portion of the course content has been accessed, the product is considered fully delivered, and no refunds, cancellations, or chargebacks will be issued.

Refund requests must be submitted in writing to [Insert Contact Email] within [insert timeframe, e.g., 24 hours] of purchase and prior to accessing the course.

Non-Refundable Circumstances

Refunds will not be issued for:

• Partial or full course completion

• Dissatisfaction with content

• Change of personal circumstances

• Failure to apply course material

• Employment, interview, hiring, or exam outcomes

Logging into the course platform or accessing any course materials constitutes acceptance of delivery.

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5. Pricing

All prices are listed in Canadian Dollars (CAD). Prices may change for future enrollments without notice.

6. Intellectual Property

All course materials, videos, assessments, documents, branding, and website content are the intellectual property of Enforcement Prep and are protected by applicable copyright and intellectual property laws.

Content may not be copied, shared, distributed, recorded, reproduced, resold, or otherwise used without prior written consent. Unauthorized use may result in immediate termination of access without refund and may lead to legal action.

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7. Educational & Employment Disclaimer

Enforcement Prep provides non-credentialed educational content intended to support preparation, knowledge development, and professional readiness for individuals interested in law enforcement and public safety careers.

Completion of Enforcement Prep courses does not result in a certificate, license, accreditation, or formal qualification, and Enforcement Prep is not affiliated with or endorsed by any law enforcement agency, government body, or regulatory authority.

While non-credentialed, participation in Enforcement Prep courses may demonstrate personal commitment, preparation, and proactive engagement in the hiring process. However, Enforcement Prep does not guarantee:

• Employment

• Interviews

• Hiring or selection

• Exam success

• Acceptance by any law enforcement, public safety, or regulatory agency

All hiring and selection decisions are made solely by individual agencies based on their own standards and criteria.

Laws, procedures, regulations, and best practices may change over time. While we strive to provide accurate and current information, Enforcement Prep makes no guarantees regarding completeness, accuracy, or applicability to specific circumstances.

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8. Limitation of Liability

To the fullest extent permitted by law, Enforcement Prep shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our website, courses, services, or materials. Use of this website and its content is at your own risk.

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9. Governing Law

These terms and policies are governed by and interpreted in accordance with the laws of the Province of Alberta, Canada, without regard to conflict-of-law principles.

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10. Your Rights & Contact Information

You may request access to, correction of, or deletion of your personal information by contacting: enroll@enforcementprep.ca